Política de cookies

What are cookies and what are they used for?

Cookies are small text files configured as tools for obtaining information in order to:

1) improve browsing;
2) improve user experience;
3) collect statistics on service use, user behaviour and/or page visits;
4) analyse user activity;
5) show personalised advertising; and
6) profile the user;
7) capture intrusive data, such as your address, what you buy, how you pay, where you send your purchases, your passwords, telephone numbers, your Internet searches, etc.

The cookies are stored on the user's device and often save their website settings, such as language, connection hardware, operating system and, in some cases, even the location. Installed cookies can obtain a great deal of information about users, and can even identify an individual along with their website activity, the emails they read, the applications they use, etc.

The instant a cookie is able to identify someone, the data obtained are considered to be personal data. Not all cookies are used to identify users, but a large part of them are. Cookies that identify users and/or are able to profile them, are the ones used the most by website owners or their linked third parties for commercial and advertising purposes.

Operational cookies are either created with each visit or when a user first visits our web page. A cookie is therefore generated and stored in your browser. On following visits, the server can request information stored on the user's computer to establish and adapt the website to your preferences or to the equipment and devices you use to connect in order to make your visit as personalised as possible.

Types of cookies

Cookies can be classified in different ways.

If we focus on the body managing the domain that sends the cookies and processes the data obtained, we can differentiate between own cookies and third-party cookies.

Own cookies are those sent to the user’s device from a device or domain managed by the editor and from which the service requested by the user is provided. Third-party cookies, on the other hand, are those sent to the user’s device from a device or domain which is not managed by the editor, but by another body which processes the data obtained through the cookies. If the cookies are sent from a device or domain managed by the editor, but the information they collect is managed by a third party, they cannot be considered as own cookies if the third party uses them for their own purposes (for example, to improve the services they provide or to provide advertising services in favour of other organisations).

If we focus on the purpose, we can differentiate between:

a) Technical cookies: These cookies allow the user to browse a web page, platform or application and to use the different options and services available on these, including those used by the editor to allow the management and operation of the web page and enable its functions and services, such as controlling data traffic and communication, identifying the session, accessing parts of restricted areas, remembering the elements making up an order, proceeding with the process of purchasing an order, managing payment, controlling fraud linked to security of the service, making the request to register or participate in an event, counting visits for billing the software licenses with which the service functions (website, platform or application), using security elements while browsing, storing content for sharing videos or sound files, enabling dynamic content (such as animation on loading a text or image) or sharing content on Social networks.

Also belonging to this category, given their technical nature, are cookies that allow the most efficient possible management of the advertising spaces which, as another element of the design or “layout” of the service offered to the user, the editor may have included in the web page, application or platform based on criteria such as content edited, without collecting information on users for other purposes, such as to personalise said advertising content or other content.

b) Preference or customisation cookies: These cookies allow information to be recorded which enables the user to access the service subject to certain characteristics that help differentiate their experience from that of other users, such as, for example, the language, the number of results displayed when the user performs a search, the appearance or content of the service in relation to the kind of browser with which the user accesses the service or the region from which they access the service, etc.

c) Statistics, analytics or measurement cookies: These allow their holders or owners to track and analyse the behaviour of users on certain websites to which they are linked, including the quantification of advertising effects. The information collected with this type of cookies is used to measure the activity of the websites, application or platform with a view to introducing improvements according to analysis of data on the use made of the service by users.

With respect to the processing of data collected by means of analysis cookies, these cookies require informed consent for their use, although it is unlikely that they represent a risk for the privacy of users provided that they are first-party cookies, which process aggregate data for strictly statistical purposes, that information is provided on their uses and that they include the possibility for users to express their refusal of their use.

d) Behavioural advertising cookies: These cookies store information on user behaviour obtained through the continuous observation of their browsing habits, thereby enabling the development of a specific profile for the purposes of showing advertising depending on that profile.

Lastly, with the focus on the amount of time they are stored in the user’s browser, we can differentiate between session and persistent cookies.

a) Session cookies: these are cookies designed to collect and store data while the user is accessing a web page. They are generally used to store information which is only of interest for providing the service requested by the user on a single occasion (for example, a list of products acquired) and disappear at the end of the session.

b) Persistent cookies: these are data-storing cookies which remain active on the terminal and can be accessed and processed for a period determined by the cookie controller; they can remain in place from a few minutes to several years.

We recommend deleting the cookies on your device.

Our legal obligations under the Cookies Policies

As the holder of a website and pursuant to the requirements of transparency and loyalty towards the user, we inform you clearly, simply, completely and continuously to ensure that you have a real and effective option with respect to how your data are used and how cookies function on our website; to the information stored in your devices, to the reading, processing and recovery of your data; to the purposes of processing the data; to the possibility of changing and withdrawing your consent and to the possibility of deleting stored cookies and data.

We declare our responsibility for the use of cookies on our web page and promise to fulfil all legal requirements and obligations, including the possible rendering of accounts on the processing of the data obtained and linked to the website.

Consent must be granted prior to configuring the cookies and proceeding with the initial personal data processing, by means of an affirmative, positive and evident (explicit) act. This means that we will initially only establish the cookies that are strictly necessary; with the possible rejection of cookies being a real option, together with withdrawal of the authorisation granted. If you deny consent, we will not prevent you from browsing.

It is important and necessary that, as a user, you can access your declaration of consent at any time and that you have the possibility to change or even completely withdraw your authorisation.

In any case, the installed cookies will remain in place for the minimum necessary time and the consent granted will not exceed 24 months from the moment of your first visit to the website.

We have made an effort to give the user the real option to limit the use made of their data.

All consents granted as a user are kept securely using Blockchain technology to guarantee the traceability of the consent.

Disabling and deleting cookies on your browser

You also have the possibility to enable, block or delete the cookies installed on your device by means of changing the settings on the browser you have installed. If you disable cookies, some of the available services may not function correctly.

The procedure for disabling cookies depends on the browser you use, although normally you can do it from Menu – Tools or Options. This means that you can choose the cookies you want to function on this website at any time.

Below you will find the links from which you can prevent the installation of cookies, depending on the browser you use on your device.

Google Chrome: https://support.google.com/chrome/answer/95647?hl=es-419

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-10

Mozilla Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias

Apple Safari: https://support.apple.com/en-us/HT201265